Free Shipping on all Orders over £50

Shipping & Delivery

Shipping & Delivery

We try to offer affordable and easy shipping options regardless of your location. If you would like special delivery instruction or to ask a question about pricing for our location, please contact us on anne@amadoria.com. 

UK Shipping

Fixed £2.50 < £50

Free delivery > £50

European and Rest of the World Shipping

Fixed £4.50 < £50

Free delivery > £50

Returns

Our policy lasts 14 days on our Collection products only. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you are unable to return the goods in the 14 days for unforeseeable reasons, please send us a note within that time and we will manage it on a case by case basis. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
 
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at anne@amadoria.com.
 
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
 
Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at anne@amadoria.com and send your item to: 93 Bollo Lane, Chiswick, London W4 5LU.
  
Shipping
To return your product, you should mail your product to: 93 Bollo Lane, Chiswick, London W4 5LU.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
If you receive a refund, the cost of return shipping will be deducted from your refund. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

In case of damage in transit Amadoria will provide its customers with the contact details of thee courier so that they can incur any claims if needed.